We're searching for a dedicated and enthusiastic Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of contact for our valued customers via inbound support. Your primary responsibility will be to provide first-rate customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in understanding customer needs and offering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound chat platforms.
- Resolving customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for interaction? Do you thrive in a dynamic environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with efficient support via live chat. You'll resolve a variety of customer inquiries, ensuring their satisfaction.
- Cultivate your customer service expertise.
- Work with with a talented team of professionals.
- Hone valuable experience in the customer support industry.
If you are eager to take on a challenge, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for resolving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to website providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, helping them with their questions through live chat.
- Duties include:
- Proactively interacting with customers via live chat
- Offering prompt and helpful solutions to customer inquiries
- Maintaining a friendly and professional demeanor at all times
- Working with other teams to ensure seamless customer service
If you are a team player with excellent customer service skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to grow your career in customer service while playing a role in a growing company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with outstanding communication skills? Eclerx is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will assist with questions in a prompt and professional manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing prompt and friendly support via live chat. You'll be responsible for addressing customer inquiries, diagnosing issues, and ensuring a positive interaction.
We offer a supportive work environment with opportunities for development. If you are excited to make a real impact, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a keen eye for detail and a desire to deliver exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the initial point of contact for our valued customers. You will resolve their concerns in a efficient and friendly manner. Your customer service skills will be essential in building positive customer interactions.
At Eclerx Pune, we endeavor to create a collaborative work environment where you can grow both personally and professionally. We offer rewarding compensation and benefits packages, as well as opportunities for career advancement.
- If you are a self-motivated individual with a strong work ethic and a true desire to make a meaningful impact, we encourage you to apply!